FAQ

  • What is Hxfile?
    Hxfile is a file hosting provider. We offer unlimited online storage/remote backup capacity, sophisticated uploading and downloading tools. With Hxfile you can host files, images, videos, audio and flash on the same place.
  • Why should I use Hxfile?
    Whenever you need to send a file that is too large for e-mail, Hxfile can help. If you need secure remote storage capacity for off-site backups, Hxfile offers solutions for you. If you want to access personal data from a variety of computers and don't want to carry around a USB stick, Hxfile is a perfect way of doing so. Hxfile offers many solutions for your data. Store your data online, and have a convenience of accessing it anytime-anywhere, protect it from your computer crashes.
  • Can I search for files other people uploaded?
    No, Because not everyone wishes to share the files they upload with everyone else. This way Hxfile can be used to share files with anyone you choose to, as well as keep it for yourself as a backup or to download from anywhere in the world.
  • What kind of files can be uploaded?
    All kinds: from your party photos to an important document. The only restrictions are for pornography, nudity, sexual images and any kind offensive material, and, of course, copyrighted material. Please refer to our TOS for more info on Hxfile terms of service.
  • How to delete a file I uploaded?
    To delete a file you uploaded you must use Delete Link that was provided to you after the upload proccess completed. If you lost your removal code you can simply wait until the file expires so it will be automatically removed from our site. Members can easily manage it anytime via 'My Files'.
  • Can I hotlink the stuff I upload?
    No. Hotlinking is not allowed on any kind of files uploaded to our servers.
  • What is security lock and what happen if i enable it?
    You can increase your security by enabling this 'security lock' option in 'My Account'. No one can change your profile after its enabled. You can disable it anytime after click on disable button which will be sent a mail to your account email address to verify it.
  • What i get on a free account?
    Unlimited storage but files will be deleted 60 days on inactive files, you can upload file with max file size 5GB and max 15 slots in same time upload.
  • Do you have a privacy policy?
    We highly respect your privacy and will never forward your provided data to 3rd party services.
  • I still have questions, what should I do?
    If you still have questions regarding our services don't hesitate to contact us using our contact form.